Southco Unlocks Greater Value, More Responsive Service in SAP Support
Southco, a global design manufacturer of fasteners, hinges, and latching systems for industrial applications, selected SAP as its integrated ERP platform over 15 years ago. After a certain point, business needs required a less costly support model, and the company switched to independent support from Rimini Street in 2009. In this interview with Southco, Patrik Larsson explains how Rimini Street has supported his SAP system with superior responsiveness through rollouts to Europe, Asia/Pacific, and South America, and with “no issues” in the transition between SAP support and Rimini Street. Plus, reinvesting the savings from switching to Rimini Street has enabled Larsson to implement a new CRM system.